Privacy Policy

ChartresUpdate : April 16, 2024


  1. Preamble
  2. Personal data
  3. Cookies
  4. Responsibility for personal data
  5. Use of the data
  6. Security measures for the protection of your data
  7. Your Rights
  8. Links to other websites and social networks
  9. Contact
  10. Changes to our privacy policy
  1. Preamble

The purpose of this personal data protection policy is to inform you about our practices and the conditions under which Fragrance Collection, a company registered for the Franck Boclet brand with the Registre du Commerce et des Sociétés de Numéro RCS Chartres : 882 251 762 and whose office production and logistics site is located at 8 rue des Champs Corneille, 28100 Dreux (hereinafter "FC", the "Company" or "we") collects, uses and stores your personal data (hereinafter the "Data") that you provide to us via our platform (the "Platform") accessible from the website or our partner sites.

This policy sets out how we handle the personal data we collect and that you provide to us. We invite you to read this document carefully in order to know and understand our practices regarding the processing of your personal data that we implement, and inform you that consultation and/or use of our Sites necessarily implies acceptance of this Policy.

  1. Personal data

Depending on the nature and purpose of your interaction with FC on behalf of the Franck Boclet brand, (newsletter registration, information on contact forms, as well as during any telephone exchanges, etc.) we may collect the following data:

The data you send us directly when :

- You fill in forms (such as the newsletter registration form)
- Create an account to place an order
- You contact us, whether by telephone, email or any other means of communication, or when you make a request.

The data we automatically collect when :

- You connect to our services by using the social network features made available to you. FC on behalf of the Franck Boclet brand will have access to some of the data (notably, your first name, last name, photograph, e-mail address and number of Facebook friends) in your account on the said social network in accordance with the general terms of use of the social network concerned. We may also collect some of your Personal Data when you interact with features of these social networks, such as "Like" features.

- You are visiting our site or our partner sites. We may collect, in accordance with applicable legislation and with your consent, where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as in particular your IP addresses, connection data, types and versions of web browsers used, types and versions of your browser plug-ins, operating systems and platforms, data about your browsing experience on our Platform, including your path through the various URLs on our Platforms, the content you access or view, the search terms used, download errors, the length of time you spend on certain pages, your device's advertising ID, interactions with the page, and any phone number used to contact us. One of the technologies used to collect this information is the use of cookies.

  1. Cookies

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or preferences in your browser.

The types of cookies present on this site are as follows:

A cookie is a small text file that is stored and/or read by your browser on the hard drive of your device (e.g. PC, laptop or smartphone) and deposited by websites you visit. Almost all sites use cookies to function properly and to optimise their ergonomics and functionality. Cookies also make interactions with the sites more secure and faster, as the sites can remember your preferences (such as your ID and language) by sending the information they contain back to the original site (internal cookie) or to another site to which they belong (third party cookie), when you visit the relevant site again from the same device.

If you have an account and log on to this website, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, and the lifetime of a screen option cookie is one year. If you check "remember me", your cookie will be stored for two weeks. If you log out of your account, the cookie will be deleted.

Steps to take if you do not want cookies to be set, or if you wish to delete them 

Please note that if you refuse to accept cookies from your browser, you will still be able to browse this website, but some parts and options may not function properly. You can revoke your consent to the use of cookies at any time by adjusting your web browser settings. If you wish to delete the cookies stored on your terminal and set your browser to refuse cookies, you can do so via your web browser preferences. These browser options relating to cookies are usually found in the "Options", "Tools" or "Preferences" menus of the browser you are using to access this site. However, different browsers have different ways of disabling cookies. To find out more, you can follow the links listed below: Microsoft Internet Explorer, Google Chrome, Safari, Firefox, Opera

Third-party targeted advertising cookies

This site may include certain third-party services, including sharing buttons on the social networks Facebook, Twitter, Pinterest and Instagram and videos posted on the site (YouTube). These features use third-party cookies that are placed directly on your device by these services. The first time you visit our site, a cookie banner will inform you of the use of these cookies. They will only be used if you accept them or continue to use this site. You can change your cookie settings at any time to accept or decline cookies by clicking on the cookie control tool below.

  1. Responsibility for personal data

FCAGLP on behalf of the Franck Boclet brand is responsible for the processing of personal data and will make decisions regarding the purposes and methods of data processing and the instruments to be used, including those employed in the context of security measures.

Furthermore, in the context of our activity, and for external processing purposes, personal data may be communicated to external companies to ensure the management of the site and services. For example, your payment data is transmitted to the banks holding the account in the context of carrying out transactions related to your purchases and the management of marketing operations.

The latter are bound by contractual obligations to respect the confidentiality of the Data and to use them only for the purposes for which we transmit them.

Finally, we may also disclose your Data:

- to comply with any legal mandate, law or legal process, including governmental and regulatory requirements;

- if we believe that disclosure is necessary or appropriate to protect the rights, property or safety of FC on behalf of the Franck Boclet brand, its customers or other stakeholders. Such disclosure includes exchanging information with other companies and organisations for the purpose of protecting against fraud and counterfeiting.

The Site may contain links to various social networking platforms run on third party servers, by persons or organisations over which FC on behalf of the Franck Boclet brand has no control.
As a result, we cannot be held responsible for the way in which your Data will be stored or used on the servers of these third parties.
We advise you to read the applicable Data protection policy of each third party website you access via our Site in order to appreciate how your Data will be used.

  1. Use of the data

Your personal data is collected and processed for purposes strictly related to the use of the website and its services, following registration on the site and the purchase of items.
Your personal data may also be used in other processing operations, but in any case under terms compatible with these purposes. In particular, your personal data will be processed for the following purposes:

- execute the sale between you and us and provide you with the information and services requested;

- send you, in accordance with the applicable legal provisions and with your agreement where required by law, marketing, advertising and promotional messages and information relating to the use of our services, or suggest and advise you of goods or services that may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social networking platforms or third party sites. If you would like more information on this subject, we invite you to read the contractual documents of these platforms;

- to provide you with all information regarding FC Products and Brands and the purchase of items on (such as alerts that may be of interest to you, our news) by e-mail, SMS or any other means of communication;
- to provide you with information about web browsing, browser compatibility and the viewing and loading of pages on

- help us preserve a safe and healthy environment on our Platform;

- To comply with our rights and obligations under contracts with users and for any other lawful purpose.
We also use cookies or trackers for marketing purposes to enhance your user experience, including by:

 - allowing our site to recognize your material, so you won't have to provide the same information multiple times to perform the same task;

- recognizing the username and password you have already provided so that you do not have to enter them on every web page that requests them.

We use your data to analyze traffic on our site in order to :

- measure the number of users, thus making it easier to use and ensuring that they are able to respond quickly to your requests;

- estimate browsing habits and speed up your searches ;

- help us understand how you use our site so that we can improve it.

  1. Security measures for the protection of your data

We have put in place security measures to minimise the risk of destruction or loss, even accidental, of such data, or of unauthorised access to or processing of data or data not in accordance with the purposes of collection set out in our Privacy Policy.
Due to the inherent characteristics of the Internet, however, we cannot guarantee that the security measures put in place for the protection of the website and for the transmission of data on limit or exclude any risk of unauthorised access to or loss of data.
We cannot be held responsible for any failure to comply with the privacy settings or security measures in place on our Sites.
We advise you to equip your computer with software tools to protect the transmission/reception of your data in and out of the network (e.g. an up-to-date anti-virus system) and to ensure that your Internet service provider has taken the necessary measures to guarantee the security of data transmission in the network (e.g. by means of firewalls and anti-spam filters).

  1. Your Rights

You have the right, at any time, to ask FC pour le compte de la marque Franck Boclet for confirmation of whether or not personal data concerning you exists, even if it has not yet been recorded.
In addition, you are entitled to receive from FC pour le compte de la marque Franck Boclet information on the origin of your personal data, the means used for their processing and the purposes of the latter, the reasoning behind any data processing carried out using electronic tools, details of the data controller and data processors, as well as an indication of the subjects or categories of subjects to whom your personal data may be disclosed or who may have access to it, for example in their capacity as data processors or data processors.

You are entitled to obtain at any time from FC on behalf of the Franck Boclet brand:

- updating, correcting or, if you wish, integrating your personal information;

- the deletion, conversion to an anonymous format or blocking of your personal information (which has been processed unlawfully), including data which need not be kept for the purposes for which it was collected and subsequently processed;

- confirmation that the operations carried out in accordance with the above paragraphs have been notified (together with the content of such operations) to those to whom the information has been disclosed or communicated, except in situations where this is impossible or where the means employed are clearly disproportionate to the protection of rights.

You have the right to object, in whole or in part:

- for legitimate reasons, to the processing of your personal information, even if such processing is in accordance with the purposes for which it was collected;

- the processing of your personal data for advertising or direct marketing purposes or for the purpose of conducting marketing studies or commercial communication actions.

You also have the right to set guidelines on the fate of your Data in the event of death.

Before responding to your request, we may verify your identity and ask you to provide further information in order to respond to your request.
We will endeavour to respond to your request within a reasonable period of time and, in any event, within the time limits set by law.

  1. Links to other websites and social networks

Our platform may occasionally contain links to the websites of our partners or third-party companies. FC on behalf of the Franck Boclet brand does not control or monitor such sites and their content. FC on behalf of the Franck Boclet brand cannot be held responsible for the contents of these sites and the rules adopted by them, including those concerning the protection of your private life and the processing of your personal data during browsing operations.

We invite you to read their general conditions of use as well as their privacy policy before sending them your Personal Data. provides a link to these websites solely to assist the user in his search and navigation and to facilitate his connection to other sites through hypertext links. The activation of the link does not imply any recommendation or FCAGLP sign on behalf of the Franck Boclet brand to access and navigate these sites, nor any guarantee regarding their content, services or goods provided by them and sold to Internet users.

  1. Contact

If you have any questions about this privacy policy or if you have any requests relating to your personal data, you can contact us by email, or by post at the following address, FRAGRANCE COLLECTION , 8 rue des Champs Corneille, 28100 Dreux.

Person responsible for the data: Mrs Corinne PERRIN

  1. Changes to our privacy policy

FC on behalf of the Franck Boclet brand may have to modify or simply update all or part of the Privacy Policy of, including when changes are made to the legal provisions or regulations governing data protection and protecting your rights. They will be binding as soon as they are published on the website in this section. Therefore, we invite you to regularly consult this page in order to be aware of the latest update of the Privacy Policy of